Career

Haval Malaysia is committed to building a professional SUV brand with a team of individuals that are passionate about the automotive industry, have the ability to provide outstanding customer service, willing to think outside the box and is a team player.

We are looking for an energetic candidate who is eager to learn and grow with our company. The ideal candidate should be a proactive person, having strong analytical and good interpersonal skills with relevant working experience. Do you have all these criteria? If yes, please welcome to drop us your resume to career@haval.my and let's build your career with Haval Malaysia family!

Position Job Scope Skills & Qualification
Service Advisor, Min 3 Years Experiance
  • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
  • Maintains automotive records by recording problems and corrective actions planned.
  • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management